customer-service
Coverage, reference pages, tools, and guides connected to this topic.
-
eGain Launches Agentic Studio for Customer Service Multi-Agent Systems
eGain released Agentic Studio to enable customer service teams to deploy multi-agent systems for resolving claims, billing disputes, and service changes.
-
Sendbird Debuts Agent Steward for Multi-Step Cases
New platform coordinates long-running customer cases with sub-agents and human handoff.